What’s Included?
- 1GB
- No daily limit
- 4G/5G speed
- 7 days service from activation (24 hours)
- For use in select 12 Caribbean & South American countries
- Hotspot/Tethering enabled
- How do eSIMs work? Check our eSIM setup guide
- Purchase your eSIM plan, QR code will be sent instantly via email
- Scan the QR code to add the eSIM to your eSIM compatible phone
- Turn on data roaming to use the eSIM
- eSIM must connect to supported network and be used within 90 days of purchase
Thing’s to know
- The eSIM’s provider is TIM Italy
- Plan starts when eSIM connects to supported network
- No ID registration needed
- No calls or texts included (data-only eSIM)
- Network Operator list included below
- Compatible with unlocked eSIM-enabled phones (with EID numbers)
- Check data usage online
- List of countries where data is included:
- Caribbean: Costa Rica, Dominican Republic, El Salvador, Guadeloupe, Guatemala, Honduras, Nicaragua, Puerto Rico
- South America: Ecuador, Paraguay, Peru, Uruguay
Important Notes
- Adding the eSIM outside the coverage country may result in a “failed activation,” which is normal. The eSIM will activate once you reach your destination.
- Turn off the eSIM line and do not turn on data roaming until you reach your destination.
- Haven’t received your eSIM? Check your junk mail or reach out to us
- Check network coverage in your intended travel areas; Coverage issues are outside our control and we do not offer refunds.
Troubleshooting Guide
eSIM not working? Don’t stress! Follow this guide to get you up and running.
- Disable VPN and any secondary SIM/eSIM lines (for dual SIM phones)
- Connect to Wi-Fi and disable airplane mode before scanning the eSIM
- Confirm mobile data is sourced from our eSIM (i.e. the correct eSIM profile is selected)
- Turn data roaming on (Android: select all network)
- Wait up to 10 minutes for activation to occur
- APN: wap.tim.it | Username: [blank] Password: [blank] (Android: select manually)
- Turn off automatic network selection and manually choose from the list below.
- Restart your phone and/or turn on and off airplane mode
- Still not working? Chat with us live, we’re here to help!
We are not affiliated with the network provider. Data allowance may change without notice; check our website for updates.
Network Operator(s) List
| Caribbean & South America 12 Countries eSIM (APN wap.tim.it） | |||
| Country Name | Operator Name | 4G/LTE | 5G |
| Costa Rica | CLARO CR Telecomunicaciones S.A. | Yes | No |
| Dominican Republic | Verizon Dominicana S.A. | Yes | No |
| Ecuador | Porta GSM | No | No |
| El Salvador | Claro El Salvador | Yes | No |
| Guadeloupe (French Department of) | Outremer Telecom | Yes | No |
| Guatemala | Servicios de Comunicaciones Personales Inalámbricas S.A. SERCOM S.A | Yes | No |
| Honduras | Claro Sercom (ex Megatel)- Claro- (AMX) | Yes | No |
| Nicaragua | Claro | Yes | No |
| Paraguay (Republic of) | Claro | Yes | No |
| Peru | Peru TIM | Yes | No |
| Puerto Rico | Claro | Yes | Yes |
| Uruguay (Eastern Republic of) | Uruguay AM Wireless | Yes | No |
List of eSIM Supported Handsets (not exhaustive)
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