What’s Included?
- 3 – 10GB (Unlimited data at 128kbps)
- No daily limit
- 4G/LTE speed
- 30 days service from activation (24 hours)
- For use in select 28 Caribbean & South American countries
- Hotspot/Tethering enabled
- How do eSIMs work? Check our eSIM setup guide
- Purchase your eSIM plan, QR code will be sent instantly via email
- Scan the QR code to add the eSIM to your eSIM compatible phone
- Turn on data roaming to use the eSIM
- eSIM must connect to supported network and be used within 90 days of purchase
Thing’s to know
- The eSIM’s provider is Plus Poland
- Plan starts when eSIM connects to supported network
- No ID registration needed
- No calls or texts included (data-only eSIM)
- Network Operator list included below
- Compatible with unlocked eSIM-enabled phones (with EID numbers)
- Check data usage online
- List of countries where data is included:
- Caribbean: Anguilla, Antigua and Barbuda, Bahamas, Barbados, Cayman Islands, Costa Rica, Dominican Republic, El Salvador, Grenada, Guadeloupe, Jamaica, Guatemala, Nicaragua, Puerto Rico, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and Grenadines
- South America: Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, French Guiana, Paraguay, Peru, Uruguay, Venezuela
Important Notes
- Adding the eSIM outside the coverage country may result in a “failed activation,” which is normal. The eSIM will activate once you reach your destination.
- Turn off the eSIM line and do not turn on data roaming until you reach your destination.
- Haven’t received your eSIM? Check your junk mail or reach out to us
- Check network coverage in your intended travel areas; Coverage issues are outside our control and we do not offer refunds.
Troubleshooting Guide
eSIM not working? Don’t stress! Follow this guide to get you up and running.
- Disable VPN and any secondary SIM/eSIM lines (for dual SIM phones)
- Connect to Wi-Fi and disable airplane mode before scanning the eSIM
- Confirm mobile data is sourced from our eSIM (i.e. the correct eSIM profile is selected)
- Turn data roaming on (Android: select all network)
- Wait up to 10 minutes for activation to occur
- APN: plus | Username: [blank] Password: [blank] (Android: select manually)
- Turn off automatic network selection and manually choose from the list below.
- Restart your phone and/or turn on and off airplane mode
- Still not working? Chat with us live, we’re here to help!
We are not affiliated with the network provider. Data allowance may change without notice; check our website for updates.
Network Operator(s) List
Caribbean & South America 28 Countries eSIM (APN Plus) | ||||
Country Name | Operator Name | 3G | 4G/LTE | 5G |
Anguilla | Cable and Wireless Anguilla | Yes | Yes | No |
Antigua and Barbuda | C & W | Yes | Yes | No |
Argentina | AMX/Claro Argentina | Yes | Yes | No |
Argentina | Movistar Argentina | Yes | Yes | No |
Bahamas (Commonwealth of the) | The Bahamas Telecommunications Company Ltd (BTC) | Yes | Yes | No |
Barbados | C & W Barbados | Yes | Yes | No |
Bolivia | Telefonica Bolivia | Yes | Yes | No |
Brazil | TIM-RN Brazil | Yes | Yes | Yes |
Brazil | TIM Brazil | Yes | Yes | Yes |
Brazil | TIM-CS Brazil | Yes | Yes | Yes |
Cayman Islands | LIME / Cable & Wirel. | Yes | Yes | No |
Chile | Claro Chile | Yes | No | No |
Chile | Movistar Chile | Yes | Yes | No |
Colombia | TIGO/Colombia Movil | Yes | No | No |
Colombia | Claro Colombia | Yes | Yes | No |
Costa Rica | Claro Costa Rica | Yes | No | No |
Costa Rica | Telefonica Costa Rica | Yes | Yes | No |
Dominican Republic | Claro Dominican Republic | Yes | Yes | No |
Ecuador | MOVISTAR/OteCel Ecuador | Yes | Yes | No |
El Salvador | Tigo El Salvador | Yes | Yes | No |
El Salvador | Personal El Salvador | Yes | Yes | No |
El Salvador | Telef El Salvador | Yes | Yes | No |
French Guiana | Bouygues/DigiCel French Guiana | Yes | Yes | No |
Grenada | Cable & Wireless | Yes | Yes | No |
Guadeloupe | Dauphin | Yes | Yes | No |
Guatemala | Claro Guatemala | Yes | No | No |
Jamaica | Digicel Jamaica | Yes | Yes | No |
Jamaica | Cable & Wireless | Yes | Yes | No |
Nicaragua | Claro Nicaragua (EN) | Yes | No | No |
Paraguay | Tigo/Telecel Paraguay | Yes | Yes | No |
Peru | Nextel Peru | Yes | Yes | Yes |
Puerto Rico | Puerto Rico Telephone Company Inc | Yes | Yes | No |
Saint Kitts and Nevis | Cable & Wireless | Yes | Yes | No |
Saint Lucia | Cable & Wireless | Yes | Yes | No |
Saint Vincent and Grenadines | C & W | Yes | Yes | No |
Uruguay | Antel Uruguay | Yes | Yes | No |
Venezuela | Digitel Venezuela | Yes | Yes | No |
List of eSIM Supported Handsets (not exhaustive)
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