Caribbean & South America eSIM

What’s Included?

• Up to 20GB* depends on Zone/Area – refer below
• No daily limit
• 4G/LTE speed
• 15 mins of calls and 50 SMS (note calls and SMS are not guaranteed)
• 30 days service from activation
• For use in Africa including over 180+ destinations
• Hotspot/Tethering enabled (not guaranteed)
• How do eSIMs work? Check our eSIM setup guide
  • Purchase your eSIM plan, redemption code will be sent instantly via email
  • Redeem the code and scan the QR code to add the eSIM to your eSIM compatible phone
  • Turn on data roaming to use the eSIM
• Redemption code does not expire

Things to know

• Local Orange French eSIM provider (all text from the network will be in French)
• Plan starts when eSIM QR code is scanned
• No ID registration needed
• Check network operator list here
• Compatible with unlocked eSIM-enabled phones (with EID numbers)
• Dial #123# to check your remaining call and SMS credit
• Dial #932# to check data usage
• Dial 225 to receive your phone number
• *The data amount depends on the zone you are traveling to:
  • Zone 1: 20GB: Argentina, Brazil, Chile, Colombia, Costa Rica, Ecuador, El Salvador, French Guiana, Peru, Uruguay, Guadeloupe, Guatemala, Honduras, Martinique, Nicaragua, Puerto Rico, Saint Barthelemy, Saint Martin
    Other countries: Andorra, Azores, Aland islands, Austria, Balearic islands, Belgium, Bosnia and Herzegovina, Bulgaria, Canary islands, Corfu, Crete, Croatia, Cyprus, Cyclades islands, Czech Republic, Denmark, Estonia, Faroe islands, Finland, France mainland (+Marie-Galante Island, Reunion island, Mayotte, Saint Pierre and Miquelon island), Germany, Georgia, Gibraltar, Greece, Guernsey, Hungary, Ireland, Iceland, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Isle of Man, Netherlands, Norway, Poland, Portugal, Rhodes, Romania, Spain, United Kingdom, San Marino, Sardinia, Serbia, Sicily, Slovakia, Slovenia, Switzerland, Sweden, Ukraine, Vatican City, Albania, Algeria, Armenia, Australia, Bangladesh, Benin, Belarus, Botswana, Burkina Faso, Cambodia, Canada, Cameroon, Central African Republic, China, Côte d’Ivoire (Ivory Coast), DR Congo, Gabon, Guinea Bissau, Guinea, Hong Kong, India, Indonesia, Israel, Japan, Jordan, Kosovo, Laos, Macao, (North) Macedonia, Madagascar, Malaysia, Mali, Mexico, Moldova, Montenegro, Morocco, New Zealand (+Chatham Islands), Pakistan, Philippines, Russia, Saudi Arabia, Senegal, Singapore, South Africa, South Korea, Taiwan, Thailand, Tunisia, Turkey (+North Cyrpus), UAE, USA, Uzbekistan, Vietnam.
  • Zone 2: 15GB: Dominican Republic, Paraguay
    Other countries: Bahrain, Egypt, Kenya, Kuwait, Mauritius, Nepal, New Caledonia, Oman, Qatar, Sri Lanka
  • Zone 3: 10GB : Bolivia, Jamaica
    Other countries: Chad, Congo Republic, Ethiopia, Ghana, Liberia, Mozambique, Niger, Nigeria, Rwanda, Seychelles, Sierra Leone, Tanzania, Uganda, Zambia
  • Zone 4: 5GB : Panama
    Other countries: Azerbaijan, Brunei, Fiji islands, French Polynesia, Iraq, Lesotho, Mauritania, Mongolia, Palestine, Papua New Guinea, Tonga
  • Zone 5: 1GB : Anguilla, Antigua and Barbuda, Aruba, Bahamas, Barbados, Bonaire, British Virgin Islands, Cuba, Curacao, Grenada, Guyana, Montserrat, Saba, Sint Maarten, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and Grenadines, Suriname, Trinidad and Tobago, Turks and Caicos Islands, Venezuela
    Other countries: Afghanistan, Cape Verde, Equatorial Guinea, Greenland, Kazakhstan, Lebanon, Togo, Yemen
  • Zone 6: 50MB Rest of the World

Troubleshooting Guide

eSIM not working? Don’t stress! Follow this guide to get you up and running.

1. Disable VPN and any secondary SIM/eSIM lines (for dual SIM phones)
2. Connect to Wi-Fi and disable airplane mode before scanning the eSIM.
3. Confirm mobile data is sourced from our eSIM (i.e. the correct eSIM profile is selected)
4. Turn data roaming on (Android: select all network)
5. Wait up to 10 minutes for activation to occur
6. Enter the default pin: 0000
7. APN: orange | Username: orange | Password: orange (Android: select manually)
8. Network operator should be set as automatic, if not working try selecting each supported network manually
9. Restart your phone and/or turn on and off airplane mode
10. Still not working? Chat with us live, we’re here to help!

We are not affiliated with the network provider. Data allowance may change without notice; check our website for updates.

List of eSIM Supported Handsets (not exhaustive)