What’s Included?
- Unlimited data
- 4G LTE speed (Wintel Network)
- 50 minutes of local call to phone numbers of other mobile operators of Vietnam.
- The free call DOES NOT cover calls to landline phone numbers in Vietnam, such as those starting with +8424 or +8428, or call centres which start with 1800 or 1900.
- 30 days
- For use in all of Vietnam
- Hotspot/Tethering enabled (limited to 8GB)
- Check our eSIM setup guide.
- Expiry 30 June 2024
Thing’s to know
- Simply scan of the QR code to add the eSIM to your phone
- Instruction will be emailed on how to get the QR code within 24 hours of order
- No ID registration needed
- Download Wintel Mobile App to check data usage (sign in > enter mobile number > choose forgot password > enter OTP)
- APN: m9-wintel (please add this in your settings if not automatic)
- Please make your purchase carefully as no refunds will be provided once the eSIM is sent
- Compatible with unlocked eSIM-compatible mobile phones only – See the table below (no refunds will be provided if your phone is not compatible)
Troubleshooting Guide
Our eSIM generally works with no issues, however if you encounter any issues with the eSIM, please check the following:
- You must be connected to Wi-Fi when scanning the eSIM
- Turn any other SIM line OFF (for dual SIM phones) and any VPN
- Reset the phone (turn off / on)
- If you accidentally deleted the eSIM – we would not be able to help, please do NOT delete the eSIM
- APN detail should be m9-wintel (add manually if not automatic)
Instruction how to obtained the eSIM QR code will be sent via email within 24 hours (please check your junk/spam email). Please note if you have not received it within 2 days please contact us. For any urgent delivery please contact us via live chat.
*The supplier may change the data allowance without notice, please check our website for the latest update.
List of eSIM Supported Handsets
*The list below only applies to Australian mobile phone, please always check your mobile phone settings to see if you have “add eSIM” function to confirm compatibility. For example, some iPhone purchased from China, HK or Macau and Samsung Galaxy purchased from US and Hong Kong versions do NOT have eSIM functionality. Pixel 3a from South East Asia is not compatible with eSIM.
| Apple | Samsung | Google Pixel | Others |
|---|---|---|---|
| iPhone 14, 14 Plus, 14 Pro, 14 Pro Max | Samsung Galaxy S23, S23+ and S23 Ultra | Google Pixel 7 / 7a / 7 Pro | Motorola Razr 2019 |
| iPhone 13, 13 Pro, 13 Pro Max, 13 Mini | Samsung Galaxy S22, S22+ and S22 Ultra | Google Pixel 6 / 6a / 6 Pro | Motorola Razr 2022 / 5G |
| iPhone 12, 12 Pro, 12 Pro Max, 12 Mini | Samsung Galaxy S21, S21+ and S21 Ultra | Google Pixel 5 / 5a | Motorola Razr 40 / 40 Ultra |
| iPhone 11, 11 Pro, 11 Pro Max | Samsung Galaxy S20, S20+ and S20 Ultra | Google Pixel 4 / 4a / 4XL | Gemini PDA |
| iPhone SE, SE2 and SE3 | Samsung Z Fold, Fold2, Fold3, Fold 4 | Google Pixel 3a / 3XL | Rakuten Mini |
| iPhone XS, XS Max | Samsung Galaxy Z Flip, Flip3, Flip4 | OPPO | Rakuten Big-S |
| iPhone XR | Samsung Galaxy Note 20, Note 20 Ultra | Oppo Find X3 Pro | Rakuten Big |
| iPad Pro 12.9‑inch (3rd generation) – onwards | Samsung Galaxy A54 | Oppo Reno 5A | Rakuten Hand |
| iPad Pro 11‑inch (1st generation) – onwards | Huawei | Oppo Find N2 Flip | Rakuten Hand 5G |
| iPad Air (3rd generation) – onwards | Huawei P40 | Oppo Find X5 | Sony Xperia 10 III Lite |
| iPad (7th generation) – onwards | Huawei P40 Pro | Oppo Find X5 Pro | Sony Xperia 10 IV |
| iPad mini (5th generation) – onwards | Huawei Mate 40 Pro | Xiaomi | Sony Xperia 1 IV / 5 IV |
| Xiaomi 12T Pro | Surface Pro X | ||
| Xiaomi 13 / 13 Lite / 13 Pro | Honor Magic 4 Pro | ||
| Fairphone 4 | |||
| Sharp Aquos Sense6s | |||
| Sharp Aquos Wish | |||
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