What’s Included?
- 3GB (Unlimited data at 128kbps)
- No daily limit
- 4G/LTE speed
- 30 days service from activation
- For use in China, Hong Kong & Macau
- China: Automatic VPN is set up to grant access to restricted sites and apps like Google, Facebook, WhatsApp, and more
- Hotspot/Tethering enabled
- How do eSIMs work? Check our eSIM setup guide
- Purchase your eSIM plan, redemption code will be sent instantly via email
- Redeem the code and scan the QR code to add the eSIM to your eSIM compatible phone
- Turn on data roaming to use the eSIM
- Redemption code does not expire
Thing’s to know
- The eSIM’s provider is CSL HK
- Plan starts when eSIM connects to supported network
- No ID registration needed
- No calls or texts included (data-only eSIM)
- Network Operator list included below
- Compatible with unlocked eSIM-enabled phones (with EID numbers)
- Check data usage through your phone settings
Important Notes
- TikTok and ChatGPT will NOT work
- Adding the eSIM outside the coverage country may result in a “failed activation,” which is normal. The eSIM will activate once you reach your destination.
- Turn off the eSIM line and do not turn on data roaming until you reach your destination.
- Haven’t received your eSIM? Check your junk mail or reach out to us
- Check network coverage in your intended travel areas; Coverage issues are outside our control and we do not offer refunds.
Troubleshooting Guide
eSIM not working? Don’t stress! Follow this guide to get you up and running.
- Disable VPN and any secondary SIM/eSIM lines (for dual SIM phones)
- Connect to Wi-Fi and disable airplane mode before scanning the eSIM.
- Confirm mobile data is sourced from our eSIM (i.e. the correct eSIM profile is selected)
- Turn data roaming on (Android: select all network)
- Wait up to 10 minutes for activation to occur
- APN: mobile | Username: [blank] | Password: [blank] (Android: select manually)
- Network operator should be set as automatic, if not working try selecting each available network manually
- Restart your phone and/or turn on and off airplane mode
- Still not working? Chat with us live, we’re here to help!
We are not affiliated with the network provider. Data allowance may change without notice; check our website for updates.
Network Operator(s) List
- China [China Unicom / China Telecom]
- Hong Kong [CSL]
- Macau [CTM]
* Updated product listing on 1 Jun 2024: changed provider from CHT to CSL
List of eSIM Supported Handsets (not exhaustive)
Easy to install and works well in China
Worked great in HK once I got it working and internet was fast. However the pdf guide provided in the email was insufficient, had to refer to the troubleshooting guide on travelkon’s website to diagnose the issue which was selecting the correct Network Operator manually instead of automatically.
Activation of the eSIM has been difficult. It would not been possible without the help of a kind and patience couple travelling together. She was able to get help online using her own data.
However hotspot with my wife keep dropping off and currently unable to connect at all.
Overall it was a frustrating experience.
eSIM arrived pretty much instantly, there were notes/instructions/reminders with what you need to look out for with the eSIM, and support was quick to respond (and with detailed information) when I had questions on how to setup the eSIM. But most importantly, it works as advertised and I didn’t have any issues with with. One happy (returning) customer, and will be back again when I need it for my next overseas trip 🙂
Great price, Easy to use and no reception issues! Why would you pay money to your normal telco to go on a roaming pack when these are cheaper, more value, and give you so much more data. Don’t get tricked by the roaming add-ons the telco offers because these eSIMS are so easy to use and plug in and work straight away. I will keep on coming back to use these.