Japan eSIM | KDDI

What’s Included?

• 3 – 30GB (Unlimited data at 128kbps)
• 4G/5G speed (up to 1Gbps)*
• 4 – 10 days of service from activation (natural day)
• For use in Japan
• Hotspot/Tethering enabled
• How do eSIMs work? Check our eSIM setup guide
  • Purchase your eSIM plan, QR code will be sent instantly via email
  • Scan the QR code to add the eSIM to your eSIM compatible phone
• eSIM must connect to supported network and be used within 170 days of purchase

Thing’s to know

• The eSIM’s provider is KDDI (local Japanese operator)
• Plan starts when eSIM connects to supported network
• No ID registration needed
• Service days are calculated according to Japan Standard Time (GMT+9) and reset at 00:00 (midnight) each day, not based on a 24-hour period.
• No calls or texts included (data-only eSIM)
• Coverage on KDDI
• Compatible with unlocked eSIM-enabled phones (with EID numbers)

Japan eSIM by KDDI 

• Ranked #1 by Opensignal in October 2024, KDDI leads Japan’s telecom market, surpassing NTT Docomo and Softbank. Known for its extensive coverage in both urban and rural areas, KDDI offers unmatched network performance, ensuring seamless connectivity across Japan’s diverse landscapes.

Troubleshooting Guide

eSIM not working? Don’t stress! Follow this guide to get you up and running.

1. Disable VPN and any secondary SIM/eSIM lines (for dual SIM phones)
2. Connect to Wi-Fi and disable airplane mode before scanning the eSIM
3. Confirm mobile data is sourced from our eSIM (i.e. the correct eSIM profile is selected)
4. Turn data roaming on (Android: select all network)
5. Wait up to 10 minutes for activation to occur
6. APN: uad5gn.au-net.ne.jp | Username: au@uad5gn.au-net.ne.jp | Password: au OR:
   APN: uno.au-net.ne.jp | Username: 685840734641020@uno.au-net.ne.jp | Password: KpyrR6BP (Android: select manually)
   Android Only: Authentication Type: CHAP
7. Turn off automatic network selection and manually choose from the list below.
8. Restart your phone and/or turn on and off airplane mode
9. Still not working? Chat with us live, we’re here to help!

We are not affiliated with the network provider. Data allowance may change without notice; check our website for updates.

Network Operator(s) List

• Japan [KDDI]

*Access to KDDI’s 5G network is available in designated 5G coverage areas when using a 5G-compatible device. Outside these areas, your device will switch to 4G. Download speeds on 5G can reach up to 1Gbps under optimal conditions, this is the maximum potential speed and not guaranteed. Speeds and quality depend on factors like location, device, network congestion, and coverage.

List of eSIM Supported Handsets (not exhaustive)