What’s Included?
- 3GB / 5GB / 10GB / 20GB
- No daily limit
- 4G LTE speed (One NZ / Vodafone)
- 30 days service from activation (24 hours)
- Instant delivery via emailÂ
- For use in all of New Zealand
- Hotspot/Tethering enabled
- Check our eSIM setup guide
- Must be used within 90 days – if your travel is more than 90 days please DO NOT buy the eSIM, no refunds will be provided once the eSIM is sent.
Thing’s to know
- Simply scan of the QR code to add the eSIM to your phone
- No calls or texts included (data-only eSIM)
- No ID registration needed
- This eSIM’s provider is Plus Poland
- Compatible with unlocked eSIM-compatible mobile phones only –Â See the table below
- Plan usually “start” when the eSIM connects to the supported network (i.e. you can add the eSIM into your phone in Australia without “starting” the plan)
- Note: you must not turn on data roaming and please turn off the eSIM line after installation, we will not be responsible if the plan started accidentally
- If you add the eSIM in Australia your phone may say “activation failed” or “could not activate” this is normal, the eSIM will activate when you reach New Zealand.
- eSIM must connect to a supported network and be used within 90 days of purchase to avoid expiration
- SMS notification will be sent for data usage
- Please ensure you check the network operator coverage in your intended travel areas, we are not responsible for lack of coverage and do not provide refunds in such cases
- Please make your purchase carefully as no refunds will be provided once the eSIM is sent
Troubleshooting Guide
The eSIM will usually only activate when it connects to a supported network operator. For example, you can scan the eSIM in Australia without activating it. However, please ensure that you do not turn on data roaming and please turn off the eSIM line until you reach your destination.
Our eSIM generally works with no issues, however if you encounter any issues with the eSIM, please check the following:
- You must be connected to Wi-Fi when scanning the eSIM
- Turn off any other SIM and any VPN (if applicable), your phone also must also not be on airplane mode
- Turn data roaming on (Android: select all network)
- Ensure mobile data is sourced from our SIM and wait at least 10 minutes for activation – refrain from changing any mobile settingsÂ
- APN should be “plus” (if it is not automatic)
- Network operator should be automatically selected but if it isn’t please select manually to One NZ / Vodafone.
- Restart your phone (off / on) or turn airplane mode on / off
eSIM QR code along with the instruction will be sent via email instantly (please check your junk/spam email). Please note if you purchase a physical SIM in the same order, the eSIM will need to be sent manually (i.e. NOT instant), we recommend buying the eSIM separately.
**The supplier may change the data allowance without notice, please check our website for the latest update.
List of eSIM Supported Handsets (not exhaustive)
Fantastic customer service and support in activating the eSim. Coverage was great and reliable connection across the North island.
Excellent customer service. Staff were quick and willing to help – something that is quite rare these days. Thank you.
I picked this up for myself and the in-laws and happily used the 20GB data plan in beautiful Queenstown, New Zealand. In-laws were very happy to simply scan a QR code to get internet via the eSIM. Thank you!