What’s Included?
- 15 – 30GB (Unlimited data at 128kbps)
- No daily limit
- 4G/LTE speed
- 180 days service from activation
- For use in Singapore, Malaysia & Thailand
- Hotspot/Tethering enabled
- How do eSIMs work? Check our eSIM setup guide
- Purchase your eSIM plan, QR code will be sent instantly via email
- Scan the QR code to add the eSIM to your eSIM compatible phone
- Turn on data roaming to use the eSIM
- eSIM must connect to supported network and be used within 180 days of purchase
Things to know
- The eSIM’s provider is 3HK
- Plan starts when eSIM QR code is scanned
- No ID registration needed
- No calls or texts included (data-only eSIM)
- Network Operator list included below
- Compatible with unlocked eSIM-enabled phones (with EID numbers)
- Incompatible with Google Pixel
- Check data usage through your phone settings
Important Notes
- TikTok and ChatGPT will NOT work
- Scanning the QR code activates your plan and starts the first day
- Do not delete the eSIM, carrier charges $10 AUD to reset QR code
- Haven’t received your eSIM? Check your junk mail or reach out to us
- Check network coverage in your intended travel areas; Coverage issues are outside our control and we do not offer refunds.
Troubleshooting Guide
eSIM not working? Don’t stress! Follow this guide to get you up and running.
- Disable VPN and any secondary SIM/eSIM lines (for dual SIM phones)
- Connect to Wi-Fi and disable airplane mode before scanning the eSIM
- Confirm mobile data is sourced from our eSIM (i.e. the correct eSIM profile is selected)
- Turn data roaming on (Android: select all network)
- Wait up to 10 minutes for activation to occur
- APN: mobile.three.com.hk | Username: [blank] Â Password: [blank] (Android: select manually)
- Turn off automatic network selection and manually choose from the list below.
- Restart your phone and/or turn on and off airplane mode
- Still not working? Chat with us live, we’re here to help!
We are not affiliated with the network provider. Data allowance may change without notice; check our website for updates.
Network Operator(s) List
- Singapore [Starhub]
- Malaysia [U-Mobile / Celcom]
- Thailand [AIS]
List of eSIM Supported Handsets (not exhaustive)
The eSIMs did not work on any of our phones
Fabulous, will recommend to my friends, liked the idea as soon as I arrived at the airport I had connection to my family and friends, will use again