What’s Included?
- Unlimited data in the USA (incl. Hawaii)
- Unlimited calls & texts in USA
- Add-on 5GB Data in Canada and Mexico
- Includes unlimited calls & text in Can/Mex
- Add-on International call & text
- Unlimited calls to over 30 countries including Australian landlines & text to mobile – note: Australian Mobile calls are NOT included
- 4G/5G speed
- 30 days service from activation
- For use in USA (incl. Hawaii), Canada & Mexico
- Hotspot/Tethering enabled – in USA only (at 3G speed)
- How do T-Mobile eSIMs work? Check our eSIM setup guide
- Purchase your eSIM plan, provide EID and IMEI2 numbers by dialling *#06#
- Generic eSIM QR code will be sent via email or it can be found here
- Scan the QR code to add the eSIM – QR code will only work once it is activated
- Turn on data roaming (in Canada & Mexico) to use the eSIM
- For immediate use, allow up to 24 hours for activation
Things to know
- Local T-Mobile USA eSIM provider
- Comes with a USA phone number (+1)
- Activation required – see important notes below
- No ID registration needed
- Coverage on the T-Mobile Network
- Only compatible with phones that work on the T-Mobile network.
- Dial #686# to get your mobile phone number (+1)
- Click here for the physical SIM card version
Important Notes
- eSIM activation will occur on the activation date specified between 9 AM and 5 PM New York time (GMT-5). We recommend entering your activation date one day earlier for smooth activation.
- Unsure about activation dates? Enter an estimate. Once dates are confirmed, email us at [email protected] or use live chat
- Compatible with eSIM phones that works on the T-Mobile network – Check device compatibility
- T-Mobile may de-prioritise your data speed if data usage is over 50 GB per month.
- Check network coverage in your intended travel areas (poor coverage in Alaska); Coverage issues are outside our control and we do not offer refunds
Troubleshooting Guide
eSIM not working? Don’t stress! Follow this guide to get you up and running.
- Disable VPN and any secondary SIM/eSIM lines (for dual SIM phones)
- Connect to Wi-Fi and disable airplane mode before scanning the eSIM
- Confirm mobile data is sourced from our eSIM (i.e. the correct eSIM profile is selected)
- Turn data roaming on (Android: select all network)
- Wait up to 10 minutes for activation to occur
- APN: Fast.t-mobile.com | Username: [blank] | Password: [blank] (Android: select manually)
- Set the network operator to automatic
- Restart your phone and/or turn on and off airplane mode
- Still not working? Chat with us live, we’re here to help!
We are not affiliated with the network provider. Data allowance may change without notice; check our website for updates.
Network Operator(s) List
- USA [T-Mobile]
Add-on 5GB Data in Canada and Mexico: - Canada [Rogers / Bell / Telus]
- Mexico [Telcel / Movistar]
List of eSIM Supported Handsets (not exhaustive)
The esim didn’t work, but your customer service team on whatsapp was so good and patient – it all worked out in the end. It’s what keeps us coming back to but from you – having peace of mind that if something goes wrong, you are there to help ASAP. Thanks so much team!
Reception was pretty good but I found the speeds were a bit slow in the US.
Was easy to set up and convenient.
Fantastic offer in terms of value-for-money! Setup of eSim was seamless and easy. Highly recommended!!
Great performance, terrific price!