What’s Included?
- 30GB of Data
- 15 minutes of local calls
- 4G/LTE speed
- 15 days of service from activation
- For use in Laos
- Hotspot/Tethering enabled
- How do eSIMs work? Check our eSIM setup guide
- Purchase your eSIM plan, QR code will be sent instantly via email
- Scan the QR code to add the eSIM to your eSIM compatible phone
- Dial 121 to activate the plan
- eSIM must connect to supported network and be used within 90 days of purchase
Thing’s to know
- Local Unitel Laos eSIM provider (all text from the network will be in Lao)
- Comes with a Lao phone number (+856)
- No ID registration needed
- No texts included
- Coverage on Unitel network
- Compatible with unlocked eSIM-enabled phones (with EID numbers)
- Dial *122# to check data usage
Important Notes
- Do not delete the eSIM. It is one-time use only, and we can’t reset the QR code
- Adding the eSIM outside the coverage country may result in a “failed activation,” which is normal. The eSIM will activate once you reach your destination.
- Please make your purchase carefully as no refunds will be provided once the eSIM is sent
- Haven’t received your eSIM? Check your junk mail or reach out to us
- Check network coverage in your intended travel areas; Coverage issues are outside our control and we do not offer refunds
Troubleshooting Guide
eSIM not working? Don’t stress! Follow this guide to get you up and running.
- Disable VPN and any secondary SIM/eSIM lines (for dual SIM phones)
- Connect to Wi-Fi and disable airplane mode before scanning the eSIM
- Confirm mobile data is sourced from our eSIM (i.e. the correct eSIM profile is selected)
- Wait up to 10 minutes for activation to occur
- APN: unitel3g | Username: [blank] Password: [blank] (Android: select manually)
- Turn off automatic network selection and manually choose from the list below.
- Restart your phone and/or turn on and off airplane mode
- Still not working? Chat with us live, we’re here to help!
We are not affiliated with the network provider. Data allowance may change without notice; check our website for updates.
Network Operator(s) List
- Laos [Unitel]
List of eSIM Supported Handsets (not exhaustive)
Buying and loading the eSIM was an easy process and the instructions were really helpful. But we found in three locations the reception was very limited and we could not use the data. In total over a week I was only able to use about 2mb of data of the available 30gb as there was virtually no service. We tried in Vientiane, Vang Vieng and Luang Prabang. Disappointing. Wasted money, we just had to use hotel WiFi.
Hello we are sorry to hear your experience, unfortunately if you do not contact us we are unable to help. If you contacted us we can definitely get you connected.
Regards