What’s Included?
- 3 – 50GB (Unlimited data at 128kbps)
- No daily limit
- 4G/5G speed
- 30 days of service from activation
- For use in Japan
- Hotspot/Tethering enabled
- How do eSIMs work? Check our eSIM setup guide
- Purchase your eSIM plan, QR code will be sent instantly via email
- Scan the QR code to add the eSIM to your eSIM compatible phone
- Turn on data roaming to use the eSIM
- eSIM must connect to supported network and be used within 90 days of purchase
Thing’s to know
- The eSIM’s provider is CMHK
- Plan starts when eSIM connects to supported network
- No ID registration needed
- No calls or texts included (data-only eSIM)
- Coverage on KDDI / Softbank
- Compatible with unlocked eSIM-enabled phones (with EID numbers)
- Check data usage online
Important Notes
- TikTok and ChatGPT will NOT work
- Adding the eSIM outside the coverage country may result in a “failed activation,” which is normal. The eSIM will activate once you reach your destination.
- Turn off the eSIM line and do not turn on data roaming until you reach your destination.
- Haven’t received your eSIM? Check your junk mail or reach out to us
- Check network coverage in your intended travel areas; Coverage issues are outside our control and we do not offer refunds
Troubleshooting Guide
eSIM not working? Don’t stress! Follow this guide to get you up and running.
- Disable VPN and any secondary SIM/eSIM lines (for dual SIM phones)
- Connect to Wi-Fi and disable airplane mode before scanning the eSIM
- Confirm mobile data is sourced from our eSIM (i.e. the correct eSIM profile is selected)
- Turn data roaming on (Android: select all network)
- Wait up to 10 minutes for activation to occur
- APN: cmhk | Username: [blank] Password: [blank] (Android: select manually)
- Turn off automatic network selection and manually choose from the list below.
- Restart your phone and/or turn on and off airplane mode
- Still not working? Chat with us live, we’re here to help!
We are not affiliated with the network provider. Data allowance may change without notice; check our website for updates.
Network Operator(s) List
- Japan [KDDI(4G) / Softbank(5G)]
*Updated product listing on 27 May 2024: changed provider from CHT to CMHK and eSIM QR code validity period reduced from 180 days to 90 days
List of eSIM Supported Handsets (not exhaustive)
Great discounts, fast postage.
Great service and speed with no connectivity issues (in Tokyo, Nagano and Hakuba)
eSIM arrived in less than 24 hours with absolutely no issues in Japan. 100% would recommended.
Have not used the eSIMs yet but checkout was easy and delivery was quick.
Super easy to use. I was able to install it before travelling and it worked perfectly when I arrived (I just needed to do a phone restart). Coverage was fantastic in rural Japan and I had no speed or drop out issues, much better coverage than my friends who were using other e-sim providers.