What’s Included?
- 5GB (Unlimited data at 128kbps)
- No daily limit
- 4G/LTE speed
- 30 days service from activation
- For use in 11 countries in Asia
- China: Automatic VPN is set up to grant access to restricted sites and apps like Google, Facebook, WhatsApp, and more
- Hotspot/Tethering enabled
- How do eSIMs work? Check our eSIM setup guide
- Purchase your eSIM plan, redemption code will be sent instantly via email
- Redeem the code and scan the QR code to add the eSIM to your eSIM compatible phone
- Turn on data roaming to use the eSIM
- Redemption code does not expire
Thing’s to know
- The eSIM’s provider is CSL HK
- Plan starts when eSIM connects to supported network
- No ID registration needed
- No calls or texts included (data-only eSIM)
- Network Operator list included below
- Compatible with unlocked eSIM-enabled phones (with EID numbers)
- Check data usage through your phone settings
- List of countries where data is included:
- China, Hong Kong, Indonesia, Japan, Macau, Malaysia, Philippines, Singapore, South Korea, Thailand & Vietnam
Important Notes
- TikTok and ChatGPT will NOT work
- Adding the eSIM outside the coverage country may result in a “failed activation,” which is normal. The eSIM will activate once you reach your destination.
- Turn off the eSIM line and do not turn on data roaming until you reach your destination.
- Haven’t received your eSIM? Check your junk mail or reach out to us
- Check network coverage in your intended travel areas; Coverage issues are outside our control and we do not offer refunds.
Troubleshooting Guide
eSIM not working? Don’t stress! Follow this guide to get you up and running.
- Disable VPN and any secondary SIM/eSIM lines (for dual SIM phones)
- Connect to Wi-Fi and disable airplane mode before scanning the eSIM.
- Confirm mobile data is sourced from our eSIM (i.e. the correct eSIM profile is selected)
- Turn data roaming on (Android: select all network)
- Wait up to 10 minutes for activation to occur
- APN: mobile | Username: [blank] | Password: [blank] (Android: select manually)
- Network operator should be set as automatic, if not working try selecting each available network manually
- Restart your phone and/or turn on and off airplane mode
- Still not working? Chat with us live, we’re here to help!
We are not affiliated with the network provider. Data allowance may change without notice; check our website for updates.
Network Operator(s) List
- China [China Unicom / China Telecom]
- Hong Kong [CSL]
- Indonesia [Telkomsel]
- Japan [Softbank / KDDI]
- Macau [CTM]
- Malaysia [Maxis]
- Philippines [Globe Telecom]
- Singapore [Singtel]
- South Korea [SK Telecom / KT]
- Thailand [AIS / DTAC]
- Vietnam [Mobifone / Vietnamobile]
* Updated product listing on 1 Jun 2024: changed provider from CHT to CSL and remove 5G and coverage in Cambodia
List of eSIM Supported Handsets (not exhaustive)
Works seamlessly in Singapore, Malaysia and Macau – once I worked out I needed to enable data roaming
Easy, convenient and the support is provided in reasonable manner of timing
Easy to install, comprehensive instructions, good price. We are using it on our trip now in Vietnam, Cambodia and Thailand – it hasn’t missed a beat.
Worked great in both Japan and Korea
Easy to use, helpful support.