What’s Included?
- An option of:
- 24GB of data (20.5GB Bali, 3.5GB Nationwide – including Bali)
- 40GB of data (34GB Bali, 6GB Nationwide – including Bali)
- 60GB of data (52GB Bali, 8GB Nationwide – including Bali)
- 70GB of data (15GB Bali, 55GB Nationwide – including Bali)
- This is mainly a BALI SIM card, to use the “nationwide” allowance, you must activate the plan first in Bali.
- 4G/5G speed
- 30 days service from activation
- For use in Bali and Indonesia (once used first in Bali)
- Hotspot/Tethering enabled only for the 70GB plan
- How do Telkomsel eSIMs work? Check our eSIM setup guide
- Purchase your eSIM plan, submit the required Google form
- eSIM QR code will be sent via email 1-2 days before arrival, after form submission
- Scan the QR code to add the eSIM to your eSIM compatible phone
- Upon arrival in Indonesia dial *363*369# and choose no 4 “redeem paket”
- For immediate use, allow up to 24 hours for activation
Thing’s to know
- Local Telkomsel Indonesian eSIM provider (all text from the network will be in Indonesian)
- Comes with an Indonesian phone number (+62)
- Passport activation required – see activation procedure
- No calls or texts included (recharge is possible)
- Coverage in Telkomsel network
- Compatible with unlocked eSIM-enabled phones except Pixel phone (with EID numbers)
- Check data usage via myTelkomsel App or dial *363# and choose “cek kuota”
Important Notes
- To ensure a smooth activation, your SIM may be activated one day prior to the activation date, which mean the SIM will have 29 days of service
- Incompatible with Pixel phone – do not purchase this eSIM
- Check network coverage in your intended travel areas; Coverage issues are outside our control and we do not offer refunds
- eSIM not available for purchase for Indonesian citizen
Activation Procedure:
- Purchase the Telkomsel Bali eSIM from our website
- Receive a confirmation email with a Google Form link for your submission
- Submit the following details at least 24 hours before arrival:
- Clear photo of an adult passport photo page (minimum 18 years old; Indonesian passports NOT eligible)
- Clear selfie with your phone showing the IMEI numbers (Dial *#06#)
- Screenshot of your phone’s IMEI numbers (dial *#06#)
- Flight arrival details
- Note: one passport is valid for one eSIM only
- The eSIM QR code will be sent 1-2 days before arrival, after submitting the Google Form
- Scan the QR code and upon arrival in Indonesia, dial *363*369#, then select option 4 “redeem paket”
- Submit details 2-5 days before arrival for pre-activation. Without submission, the eSIM will not be sent
Local Indonesian eSIM Requirements:
- Indonesian Government Policy: Requires tourists to submit personal data (IMEI and Passport) to unlock the mobile phone’s IMEI for use in Indonesia.
- Personal Data: Your data will be submitted to the local provider for activation only. TravelKon does not sell your data, which will be automatically deleted within 60 days. If you prefer not to share personal data, consider our roaming Indonesian physical SIM or eSIM options.
- Eligibility: Indonesian passport holders are not eligible for IMEI unlocking. Consider our roaming options instead.
Troubleshooting Guide
eSIM not working? Don’t stress! Follow this guide to get you up and running.
- Disable VPN and any secondary SIM/eSIM lines (for dual SIM phones)
- Connect to Wi-Fi and disable airplane mode before scanning the eSIM.
- Confirm mobile data is sourced from our SIM (i.e. the correct SIM profile is selected)
- Dial *363*369# and choose no 4 “redeem paket”
- Wait up to 10 minutes for activation to occur
- APN: internet | Username: [blank] | Password: [blank] (Android: select manually)
- Set the network operator to automatic
- Restart your phone and/or turn on and off airplane mode
- Still not working? Chat with us live, we’re here to help!
We are not affiliated with the network provider. Data allowance may change without notice; check our website for updates.
Network Operator(s) List
- Indonesia [Telkomsel]
A good choice for my holiday. Good vicarage and most important a 10* customer service.
They activate my esim in 1h when I was in the plane. So by the time I landed I was connected.
Really easy to set up, no issues with the esim. Thank you
After being royally ripped off by the international access on our Aldi mobile plans last year in Europe, I was skeptical on this data eSIM… but it worked perfectly, and we didn’t come close to using it all! Highly recommended.
After providing KYC, everything was ready to go upon arrival. Happy customer. Thank you team.
Esim is the way to go. Easy to follow instructions and good value