What’s Included?
- 5GB / 10GB Data
- No daily limit
- 4G/5G LTE speed
- 30 days service from activation
- Instant delivery via email
- For use in 100+ destinations (see the list below)
- Hotspot/Tethering enabled
- Check our eSIM setup guide
- Must be used within 90 days – if your travel is more than 90 days please DO NOT buy the eSIM, no refunds will be provided once the eSIM is sent
- Note the eSIM email currently has an incorrect expiry date of 180 days, we are still in the process of correcting this, please disregard the expiry date stated on the email
Thing’s to know
- Simply scan of the QR code to add the eSIM to your phone
- No calls or texts included (data-only eSIM)
- No ID registration needed
- This eSIM’s provider is Three Austria
- Compatible with unlocked eSIM-compatible mobile phones only – See the table below
- Plan will only “start” when the eSIM connects to the supported network (i.e. you can add the eSIM into your phone in Australia without “starting” the plan)
- eSIM must connect to a supported network and be used within 90 days of purchase to avoid expiration
- Check data usage here by using the ICCID number and KeyID (details on the email)
- Please make your purchase carefully as no refunds will be provided once the eSIM is sent
- Here is a list of countries where data is included:
- Africa: Chad, Congo Republic, DR Congo, Egypt, Kenya, Madagascar, Nigeria, Seychelles, South Africa, Tanzania, Tunisia, Uganda, Zambia
- Asia: Armenia, Azerbaijan, China, Hong Kong, India, Indonesia, Israel, Japan, Kazakhstan, Macao, Malaysia, Sri Lanka, South Korea, Singapore, Taiwan, Thailand, Uzbekistan, Vietnam
- Europe: Åland Islands, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, North Macedonia, Norway, Poland, Portugal, Reunion, Romania, Russia, Saint Barthelemy, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Ukraine, United Kingdom, Vatican City
- Middle East: Kuwait, Jordan, Qatar, Saudi Arabia, UAE, Yemen, Turkey
- North America: Canada, Costa Rica, French Guiana, Guadeloupe, Hawaii, Martinique, Mexico, Nicaragua, Panama, Puerto Rico, United States
- Oceania: Australia, Guam, New Zealand
- South America: Argentina, Brazil, Chile, Ecuador, French Southern Territories, Peru, Uruguay
Troubleshooting Guide
The eSIM will only activate when it connects to a supported network operator. For example, you can scan the eSIM in Australia without activating it. However, please ensure that you do not turn on data roaming until you reach your destination.
Our eSIM generally works with no issues, however if you encounter any issues with the eSIM, please check the following:
- You must be connected to Wi-Fi when scanning the eSIM
- Turn off any other SIM and any VPN (if applicable), your phone also must also not be on airplane mode
- Turn data roaming on (Android: select all network)
- Turn on mobile data and wait at least 5-10 minutes for activation – do NOT change any settings
- APN should be “drei.at” (if it is not automatic)
- Network operator should be automatically selected but if it isn’t please select manually to the network operators listed below
- Restart your phone (off / on) or turn airplane mode on / off
- If you experience drop outs please turn on / off the eSIM line and you may also want to try selecting a different operator manually where applicable
- Please do not delete the eSIM, if you accidentally deleted the SIM it may take up to 24 hours for us to reset the eSIM.
eSIM QR code along with the instruction will be sent via email instantly (please check your junk/spam email). Please note if you purchase a physical SIM in the same order, the eSIM will need to be sent manually (i.e. NOT instant), we recommend buying the eSIM separately.
Network Operators:
Africa:
Chad [Airtel]
Congo Republic [Airtel]
DR Congo [Airtel, Orange]
Egypt [Etisalat – Misr, Vodafone]
Kenya [Airtel]
Madagascar [Airtel]
Nigeria [Airtel]
Seychelles [Airtel]
South Africa [Mobile Telephone Networks, Telkom SA, Vodacom Group]
Tanzania [Airtel]
Tunisia [Orange, Ooredoo]
Uganda [Airtel]
Zambia [MTN, Airtel]
Asia:
Amernia [Veon, MTS]
Azerbaijan [Azercell Telecom, Bakcell]
China [China Mobile Limited]
Hong Kong [Hutchison Telecommunications, HKT Limited]
India [Bharti Airtel, Idea, Vodafone]
Indonesia [Telkomsel, PT. Hutchison 3]
Israel [Partner Communications, Hot Mobile, Pelephone]
Japan [NTT Docomo,]
Kazakhstan [Mobile Telecom-Service, KaR-Tel]
Kyrgyzstan [Sky Mobile, JSC Alfa Telecom]
Macao [Hutchison Telephone]
Malaysia [Maxis, U Mobile]
Singapore [Starhub, Singtel]
South Korea [SKT, KT]
Sri Lanka [Mobitel, ETISALAT Lanka, Dialog Axiata]
Taiwan [Chunghwa Telecom, Taiwan Mobile, Taiwan Star Telecom]
Thailand [DTAC]
Uzbekistan [Unitel LLC]
Vietnam [Vietnamobile, Viettel]
Europe:
Austria 5G (Hutchison Drei Austria)
Belgium 5G (Orange, Proximus or Telnet Group)
Bulgaria (A1, Telenor or Bulgarian Telecommunications 5G)
Croatia 5G (Hrvatski Telekom, Tele2 d.o.o za or A1 Hrvatska)
Cyprus 5G (CYTA-Cytamobile, PrimeTel PLC or MTN Cyprus)
the Czech Republic 5G (O2, T-Mobile or Vodafone)
Denmark 5G (TDC, Telenor, Telia or Hi3G)
Estonia 4G (Elisa, Telia or Tele2 Eesti)
Finland 5G (DNA, Elisa or Telia Finland)
France 5G (Orange, Bouygues or FREE Mobile)
Germany 5G (Telekom Deutschland, Telefonica, Vodafone)
Greece 5G (Cosmote, Vodafone or Wind)
Hungary 5G (Magyar, Telenor or Vodafone)
Iceland (NOVA, Siminh h.f. 5G)
Ireland 5G (Three or Vodafone)
Isle of Man 4G (Manx Telecom)
Italy 5G (ILIAD Italia / WIND (Blu) or Vodafone)
Latvia 5G (Latvijas Mobilais, SIA Bite or Tele2)
Liechtenstein 4G (Telecom AG)
Lithuania (Bite, Telia Lietuva 5G or UAB Tele2)
Luxembourg 5G (POST, Proximus or Orange)
Malta 5G (Go p.l.c or Melita)
Netherlands 5G (KPN B.V. , Vodafone or T-Mobile)
Norway (Telenor or Telia Sonera 5G)|
Portugal 5G (NOS Communications, MEO or Vodafone)
Poland 5G (T-Mobile, Orange, Polkomtel or P4)
Romania (Orange 5G, S.C. RCS, Telekom Romania or Vodafone)
Slovakia 5G (A1 Slovenija, Slovak Telekom, Orange, O2 or Telekom Slovenije or Telematch)
Slovenia (A1 Slovenija)
Spain 5G (Vodafone, Orange, Telefonica or Xfera)
Sweden 5G (Telia Company AB, Hi3G, Tele2 AB or Telenor Sverige)
Switzerland 5G (Sunrise or Swisscom)
United Kingdom 5G (Hutchison 3G, Everything Everywhere, Telefonica UK or Vodafone)
Ukraine 4G (Lifecell or Kyivstar)
Middle East:
Jordan [Umniah Mobile Company]
Kuwait [Mobile Telecommunications Company]
Qatar [Ooredoo, Vodafone]
Saudi Arabia [STC, MTC]
United Arab Emirates [Emirates Telecom Corp-ETISALAT]
Turkey 5G [Turkcell or Avea]
Yemen [MTN]
North America:
Canada (Bell, Rogers, Sasktel, Telus, Videotron)
Costa Rica (Telefonica de Costa Rica)
French Guiana (Auto)
Guadeloupe (Auto)
Hawaii (AT&T, T-Mobile)
Martinique (Auto)
Mexico (AT&T, Pegaso)
Nicaragua (Telefonia Celular)
Panama (Telefonica Moviles Panama)
Puerto Rico (Auto)
United States (AT&T, T-Mobile)
Oceania:
Australia (Telstra)
New Zealand (Spark)
Guam (PTI Pacifica)
South America:
Argentina (Telefonica Moviles, Telecom Argentina)
Brazil (TIM, Vivo)
Chile (Entel PCS Telecomunicaciones, Telefonica Movil)
Ecuador (Otecel Sociedad Anonima)
French Southern Territories (Auto)
Peru (Entel, Telefonica Moviles)
Uruguay (Telefonica Moviles)
**The supplier may change the data allowance without notice, please check our website for the latest update.
List of eSIM Supported Handsets
*The list below only applies to Australian mobile phone, please always check your mobile phone settings to see if you have “add eSIM” function to confirm compatibility or dial *#06# and see if you have “EID” number. For example, some iPhone purchased from China, HK or Macau and Samsung Galaxy purchased from US and Hong Kong versions do NOT have eSIM functionality. Pixel 3a from South East Asia is not compatible with eSIM.
| Apple | Samsung | Google Pixel | Others |
|---|---|---|---|
| iPhone 15, 15 Plus, 15 Pro, 15 Pro Max | Samsung Galaxy S23, S23+ and S23 Ultra | Google Pixel 7 / 7a / 7 Pro | Motorola Razr 2019 |
| iPhone 14, 14 Plus, 14 Pro, 14 Pro Max | Samsung Galaxy S22, S22+ and S22 Ultra | Google Pixel 6 / 6a / 6 Pro | Motorola Razr 2022 / 5G |
| iPhone 13, 13 Pro, 13 Pro Max, 13 Mini | Samsung Galaxy S21, S21+ and S21 Ultra | Google Pixel 5 / 5a | Motorola Razr 40 / 40 Ultra |
| iPhone 12, 12 Pro, 12 Pro Max, 12 Mini | Samsung Galaxy S20, S20+ and S20 Ultra | Google Pixel 4 / 4a / 4XL | Gemini PDA |
| iPhone 11, 11 Pro, 11 Pro Max | Samsung Z Fold, Fold2, Fold3, Fold 4 | Google Pixel 3a / 3XL | Rakuten Mini |
| iPhone SE, SE2 and SE3 | Samsung Galaxy Z Flip, Flip3, Flip4 | OPPO | Rakuten Big-S |
| iPhone XS, XS Max | Samsung Galaxy Note 20, Note 20 Ultra | Oppo Find X3 Pro | Rakuten Big |
| iPhone XR | Oppo Reno 5A | Rakuten Hand | |
| iPad Pro 12.9‑inch (3rd generation) – onwards | Huawei | Oppo Find N2 Flip | Rakuten Hand 5G |
| iPad Pro 11‑inch (1st generation) – onwards | Huawei P40 | Oppo Find X5 | Sony Xperia 10 III Lite |
| iPad Air (3rd generation) – onwards | Huawei P40 Pro | Oppo Find X5 Pro | Sony Xperia 10 IV |
| iPad (7th generation) – onwards | Huawei Mate 40 Pro | Xiaomi | Sony Xperia 1 IV / 5 IV |
| iPad mini (5th generation) – onwards | Xiaomi 12T Pro | Surface Pro X | |
| Xiaomi 13 / 13 Lite / 13 Pro | Honor Magic 4 Pro | ||
| Fairphone 4 | |||
| Sharp Aquos Sense6s | |||
| Sharp Aquos Wish | |||
Helpful and responsive