What’s Included?
- Unlimited Data at 10Mbps*
- 4G/LTE Speed
- 1 – 30 days of service from activation (24 hours)
- For use in Japan
- Hotspot/Tethering enabled
- How do eSIMs work? Check our eSIM setup guide
- Purchase your eSIM plan, QR code will be sent instantly via email
- Scan the QR code to add the eSIM to your eSIM compatible phone
- Turn on data roaming to use the eSIM
- eSIM must connect to supported network and be used within 60 days of purchase
Thing’s to know
- The eSIM’s provider is CMHK
- Plan starts when eSIM connects to supported network
- No ID registration needed
- No calls or texts included (data-only eSIM)
- Coverage on KDDI / Softbank
- Compatible with unlocked eSIM-enabled phones (with EID numbers)
Important Notes
- TikTok and ChatGPT will NOT work
- Adding the eSIM outside the coverage country may result in a “failed activation,” which is normal. The eSIM will activate once you reach your destination.
- Please make your purchase carefully as no refunds will be provided once the eSIM is sent
- Haven’t received your eSIM? Check your junk mail or reach out to us
- Check network coverage in your intended travel areas; Coverage issues are outside our control and we do not offer refunds
Unlimited Japan Max Product Line
- At TravelKon, we believe in clear and honest communication. Some sellers advertise ‘unlimited data‘ loosely. If you encounter ambiguous language about potential data slowdowns due to factors beyond their control and assurances that speeds will normalise the next day, it indicates undisclosed daily usage caps. Reducing the speed to 128Kbps without disclosure is misleading and barely enough for basic messaging!
- Our Unlimited Japan Max plan truly means unlimited at 10Mbps – sufficient for Google maps, browsing, email, social media and video streaming.
- For example, downloading files for one hour at 10Mbps uses approximately 4.4GB of data
Troubleshooting Guide
eSIM not working? Don’t stress! Follow this guide to get you up and running.
- Disable VPN and any secondary SIM/eSIM lines (for dual SIM phones)
- Connect to Wi-Fi and disable airplane mode before scanning the eSIM
- Confirm mobile data is sourced from our eSIM (i.e. the correct eSIM profile is selected)
- Turn data roaming on (Android: select all network)
- Wait up to 10 minutes for activation to occur
- APN: cmhk | Username: [blank] Password: [blank] (Android: select manually)
- Turn off automatic network selection and manually choose from the list below.
- Restart your phone and/or turn on and off airplane mode
- Still not working? Chat with us live, we’re here to help!
We are not affiliated with the network provider. Data allowance may change without notice; check our website for updates.
Network Operator(s) List
- Japan [KDDI / Softbank]
List of eSIM Supported Handsets (not exhaustive)
would use again, no issues at all!
I couldn’t access any data. The eSIM was selected and roaming was enabled and still nothing. I shut down and restarted the phone with the same configuration and was still unable to access any data
Just purchased this – wish I would have found it earlier as I wasted tons of money on airlo